Receptionist

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About the Role

High school diploma or equivalent.
Highest level of professionalism with the ability to maintain confidentiality.
Customer service-oriented with the ability to work well under pressure.
Approachable, flexible, and adaptable to change
Excellent Customer Service skills required
Excellent telephone and organization skills are required.
Knowledge of word processing software is necessary.
Ability to type 55 wpm required.
Knowledge of medical terminology is preferred.
One (1) years experience and/or training involving clerical work and customer service preferred. An equivalent combination of education and experience may be considered.
Bi-lingual in English and Spanish preferred.
Negative Covid 19 Test from the last 14 days
Required to pass a background check and drug screens

Requirements

Redefined Staffing, LLC is looking to hire an energetic, customer-friendly independent, self-motivated, talented, organized, and detail-oriented receptionist for our fast expanding Staffing Agency. The purpose of the Receptionist is to assist by managing a multi-line telephone and performing all reception duties. The employee will direct incoming calls to the appropriate department, assist walk-in guests as appropriate, and maintain the upkeep of the lobby. This position will provide clerical support to all Redefined Staffing, LLC departments as needed, such as greeting, data entry, filing, and organizing mailings.

Responsibilities include but are not limited to:

  • Answering calls on a multi-line telephone in a timely, professional, and courteous manner. Determining the nature of each call and transfers to proper personnel as needed.

  • Greeting all guests visiting Redefined Staffing, LLC and determine the purpose of the visit.

  • Ensuring all guests that visit the office or call on the phone feels welcomed.

  • Answering questions or directing visitors to a specific department.

  • Maintaining sign-in/Out logs of visitors and employees.

  • Accepting documentation and delivering it to appropriate staff.

  • Performing clerical duties for all Redefined Staffing, LLC departments as needed, including but not limited to: filing, faxing, copying, data entry, and inactivating files.

  • Sorting and distributing interdepartmental mail.

  • Assisting Redefined Staffing, LLC management as directed.

  • Ensuring front desk, lobby, and all public areas are clean, pleasing, and welcoming for guest

  • Preparing proper paperwork and forms needed during visits

  • Assisting with visitor flow and minimizing wait times

  • Daily office opening and closing tasks

  • Ordering, receiving, stocking, and distribution of office supplies as needed

  • Performs other duties as assigned.

About the Company

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